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AI Program Manager

Date:  Nov 5, 2025
Location: 

Montrouge, FR

Company:  QSRP France

About the company

QSRP (Quick Service Restaurant Platform) is a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.

So, are you ready to dive into a career that's as exciting as our menu? Click that "Apply Now" button faster than a fryer heats up!

About the position

The Head of AI will lead QSRP’s enterprise-wide Artificial Intelligence program, driving the transformation of the group’s brands into data-driven, intelligent, and efficient restaurant ecosystems. This role acts as both a program manager and business enabler, ensuring that AI initiatives deliver measurable financial impact, operational efficiency, and superior customer experiences.

The ideal candidate combines strategic vision, hands-on program management experience, and strong communication skills — capable of turning AI potential into tangible business outcomes across multiple countries and brands.

These will be your key responsibilities:

 

1. Strategic Leadership & Governance

  • Coordinate all AI initiatives across QSRP, ensuring alignment with the company’s digital and operational transformation roadmap.
  • Act as the central point of contact between group-level programs (e.g., Internal GenAI Platform, Agentic AI, Finance Optimization, Data Quality Improvement) and regional projects.
  • Lead quarterly governance reviews with the Executive Committee, consolidating performance, risks, and recommendations for decision-making.

2. Program Management & Execution

  • Oversee execution of AI projects within the 2026–2028 roadmap, including Voice Ordering, AI-based Upselling, Order Accuracy pilots, Pricing & Promo Decision Assistants, and Fraud Detection.
  • Manage and coach the AI Project Lead, and coordinate with regional project managers to ensure timely delivery, synergy, and scalability.
  • Define and track KPIs, milestones, and dependencies across brands and functions.

3. Financial Impact & Performance Tracking

  • Build and maintain the AI program scorecard, measuring both operational performance and financial ROI.
  • Partner with Finance and Data teams to quantify productivity gains, sales uplift, and cost reductions from AI initiatives.
  • Report regularly to the Executive Committee, highlighting achievements and areas of opportunity.

4. Opportunity Identification & Innovation

  • Continuously identify new AI opportunities in automation, predictive analytics, and customer experience enhancement across the restaurant lifecycle — from marketing to operations.
  • Evaluate emerging technologies, startups, and vendors to accelerate innovation and maintain a competitive edge.
  • Lead ideation sessions with business leaders to explore new value creation possibilities through AI.

5. Change Management & Communication

  • Champion AI adoption and culture across QSRP’s brands and regions.
  • Support business units in translating AI concepts into actionable pilots and scalable deployments.
  • Communicate progress, successes, and lessons learned clearly and regularly to all stakeholders.

What do you bring

  • 7–10+ years of experience in consulting, digital transformation, or program management, ideally within multinational organizations.
  • Proven experience leading AI, data, or automation programs at scale.
  • Strong understanding of modern AI applications (e.g. generative AI, agentic systems, machine learning) and their business implications.

These are your skills and attributes:

  • Excellent program and stakeholder management skills, with experience in complex, matrixed environments.
  • Strong analytical mindset with a clear focus on measurable results.
  • Exceptional communication and influencing skills, comfortable engaging both executive leadership and operational teams.
  • Agile and adaptable, with a proactive, entrepreneurial approach.
  •  Culturally aware and experienced in multicultural European environments.

Why join us on your journey?

QSRP is home to some of Europe’s most iconic Quick Service Restaurant brands. We are transforming the way our restaurants operate and interact with customers through data, automation, and AI-driven intelligence.

As Head of AI, you’ll play a central role in shaping this transformation — leading initiatives that make our restaurants smarter, faster, and more customer-centric every day. Here are some additional reasons to join QSRP:

  • Contribute to our mission of becoming the market leader in QSR sector
  • Plenty of career growth opportunities across all our international head quarters
  • Become part of a company where learning and development is in the heart of the culture
  • Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
  • We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
  • Enivironmental sustainability is in the center of the way we operate
  • We care about diversity, equity and inclusion and make everyone feel equally welcomed

Does this sound exciting? If yes, apply now! Even if you do not meet all the requirements, yet have the right attitude and potential, reach out and let’s talk.

Intrigued, but want to read more about us first?

 

Sure! Check out these resources to find out more about what we do.


All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.

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