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Digital Product Owner

Date:  Nov 3, 2025
Location: 

Assago, IT, F520057

Company:  QSRP Italy S.r.l.

About the company

QSRP (Quick Service Restaurant Platform)is a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.

So, are you ready to dive into a career that's as exciting as our menu? Click that "Apply Now" button faster than a fryer heats up!

About the position

The Digital Product Owner will oversee and evolve QSRP’s core digital customer-facing products — including self-ordering kiosks, mobile applications, and web ordering solutions — ensuring they continuously deliver seamless, engaging, and high-performing digital experiences across all brands and markets.

This role will manage the existing digital ecosystem and its providers through clear KPIs and performance objectives, while leading the definition and implementation of QSRP’s next-generation digital platform. The Product Owner will collaborate with internal architecture teams, global and local digital marketing leads, and technology partners to identify and deliver the best-fit digital solutions for QSRP’s long-term growth.

These will be your key responsibilities:

1. Product Strategy & Vision

  • Define and maintain the vision and roadmap for QSRP’s digital customer products (kiosk, app, web, loyalty, and ordering systems).
  • Align product evolution with QSRP’s strategic goals for digital engagement, customer retention, and operational efficiency.
  • Ensure consistency, scalability, and brand alignment across all digital channels.

2. Vendor & Partner Management

  • Manage and continuously challenge current digital platform providers to deliver against KPIs (stability, uptime, conversion, engagement, etc.).
  • Drive performance improvement plans, ensuring the best ROI from current solutions.
  • Build strong, transparent relationships with vendors while maintaining accountability and service excellence.

3. New Digital Platform Initiative

  • Lead the cross-functional discovery and evaluation of future digital platform options — ensuring scalability, security, and alignment with business needs.
  • Partner with enterprise architects, data & AI teams, and digital marketing leads to define requirements and assess technology fit.
  • Prepare the foundations for implementation, ensuring governance, documentation, and alignment with strategic priorities. 

4. Product & Digital Asset Management

  • Contribute to the unification and standardization of product information and digital asset management systems across brands.
  • Collaborate with marketing, IT, and operations to ensure data integrity, process efficiency, and governance.

5. Product Lifecycle & Delivery

  • Own and prioritize the product backlog, setting clear sprint goals and defining user stories that maximize business value.
  • Coordinate with development, UX, and business teams to deliver incremental improvements on time and on scope.
  • Monitor and analyze performance metrics to inform future roadmap decisions.

6. Stakeholder Engagement & Communication

  • Act as the bridge between business and technology, ensuring alignment of priorities across functions and markets.
  • Present progress, results, and insights clearly to leadership and key stakeholders.
  • Drive cross-market collaboration to share best practices and foster innovation.

What do you bring

 

  • 5–8+ years of experience in digital product management or ownership, ideally within retail, QSR, or consumer digital environments.
  • Proven experience managing external vendors or technology partners.
  • Familiarity with omnichannel experiences, ordering platforms, or loyalty ecosystems is a plus.

These are your interpersonal skills:

  • A Strong analytical mindset with data-driven decision-making skills.
  • Excellent stakeholder management and communication abilities across business and technical teams.
  • Knowledge of Agile methodologies and product lifecycle management.
  • Understanding of digital architecture, UX, and system integration principles.
  • Ability to work effectively in multicultural, matrixed environments.
  • Curious, proactive, and comfortable leading both operational execution and strategic evolution.

Why join us on your journey?

At QSRP, we are redefining the digital restaurant experience for millions of customers across Europe. As Digital Product Owner, you’ll have a direct impact on shaping how our guests engage with our brands — from ordering and loyalty to digital innovation — and help lead the next phase of our digital transformation journey. Here are some additional reasons to consider QSRP as your next employer:

  • Contribute to our mission of becoming the market leader in QSR sector
  • Plenty of career growth opportunities across all our international head quarters
  • Become part of a company where learning and development is in the heart of the culture
  • Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
  • We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
  • Enivironmental sustainability is in the center of the way we operate
  • We care about diversity, equity and inclusion and make everyone feel equally welcomed

Does this sound exciting? If yes, apply now! Even if you do not meet all the requirements, yet have the right attitude and potential, reach out and let’s talk.

Intrigued, but want to read more about us first?

 

Sure! Check out these resources to find out more about what we do.


All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.

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