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NSO Specialist

Date:  21 Oct 2025
Location: 

London, GB

Company:  Chopstix

About the company

 

Join QSRP: where the good growth happens
 

Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.

So, are you ready to dive into a career that's as exciting as our menu? Click that "Apply Now" button faster than a fryer heats up!

About the position

Chopstix is expanding and we’re looking for a proactive, hands-on NSO Specialist to Lead the Way in delivering high-impact new store openings across the UK.

You’ll be at the heart of our growth, coordinating multiple projects, coaching teams, and ensuring every new store is operationally ready, customer-focused, and commercially successful.

 

What You’ll Do

  • Project manage 3–4 openings at a time, from setup to handover
  • Recruit, train, and coach store teams to deliver best-in-class service
  • Collaborate with Area Managers, restaurant managers, and training teams
  • Drive performance across our four pillars: People, Quality, Sales, and Profit
  • Champion our values: Lead the Way, Take Pride, All In Together, Quick to Shift

What do you bring

  • Proven success as a General Manager in QSR, hospitality, or retail
  • Strong leadership, coaching, and project management skills
  • Passion for food, people development, and operational excellence
  • Full UK driving licence and flexibility to travel
  • Experience with training systems (e.g., FLOW) and documentation

As an individual you are

Have strong interpersonal and communication skills.

Exceptional customer support and service.

Highly organised & self-driven. Agile, quality & detail conscious, great analytical skills and innovative.

Comprehensive understanding of project management, training, compliance and safety.

Why join us on your journey?

 

  • Contribute to our mission of becoming the market leader in QSR sector
  • Plenty of career growth opportunities across all our international head quarters
  • Become part of a company where learning and development is in the heart of the culture
  • Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
  • We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
  • Enivironmental sustainability is in the center of the way we operate
  • We care about diversity, equity and inclusion and make everyone feel equally welcomed

 

You also get these benefits:

  • Bupa Select private healthcare
  • Life Assurance
  • Critical Illness Cover
  • Opportunities to grow with a fast-paced, values-led brand
  • A collaborative culture where your impact matters
  • Pension Scheme

Does this sound exciting? If yes, apply now! Even if you do not meet all the requirements, yet have the right attitude and potential, reach out and let’s talk.

Intrigued, but want to read more about us first?

 

Sure! Check out these resources to find out more about what we do.


All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.

Apply now »