Operations Intern
Assago, IT, F520057
About the company
Join QSRP: where the good growth happens
Burger King is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK,.
So, are you ready to dive into a career that's as exciting as our menu? Click that "Apply Now" button faster than a fryer heats up!
About the position
The resource reporting to the Head of Brand Standards will support the Operations Department in daily activities related to the operational management of stores, process standardization, and performance monitoring. The resource will have the opportunity to develop cross-functional skills in operational coordination, data analysis, document management, and internal communication.
Main Responsibilities
Support to operational activities
- Assisting in managing requests coming from stores
- Following up on operational issues and coordinating between stores and suppliers
- Updating operational checklists and store support materials
KPI monitoring and performance analysis
- Collecting and consolidating data from stores
- Supporting the creation of periodic reports on operational KPIs (sales, costs, efficiencies)
- Analyzing any anomalies and proposing operational solutions
Document management and back-office
- Organizing and archiving documents related to operational processes and internal regulations
- Preparing presentations, reports, and materials for meetings and training sessions
- Updating procedures and operational manuals
Supplier coordination
- Collecting quotations and comparing offers
- Supporting the management of interventions and maintenance activities
- Monitoring SLAs and updating the supplier database
Support to cross-departmental projects
- Collaborating with Construction, HR, IT, and Brand Standards on dedicated projects
- Contributing to the implementation of new processes and internal tools
- Participating in internal audits and operational standards checks
Field activities (where applicable)
- Participating in store visits and site inspections
- Collecting operational feedback and photographic records
What do you bring
- Studies in Economics, Management Engineering, Business Administration, or related fields
- Fluency in Italian
- Good Knoledge of english
- Strong organizational skills and attention to detail
- Good analytical skills and familiarity with Excel / Power BI
- Proactivity, problem-solving mindset, and team-working attitude
- Good knowledge of the Microsoft Office package
As an individual you are
- Curious
- A good team player
- good communicator able to interact with different stakeholders
- organized
Why join us on your journey?
- Contribute to our mission of becoming the market leader in QSR sector
- Plenty of career growth opportunities across all our international head quarters
- Become part of a company where learning and development is in the heart of the culture
- Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
- We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
- Enivironmental sustainability is in the center of the way we operate
- We care about diversity, equity and inclusion and make everyone feel equally welcomed
You also get these benefits:
- Meal vouchers
- Discount on Burger King Restaurants
Does this sound exciting? If yes, apply now! Even if you do not meet all the requirements, yet have the right attitude and potential, reach out and let’s talk.
Intrigued, but want to read more about us first?
Sure! Check out these resources to find out more about what we do.
- QSRP website
- Our Company Video
- Our LinkedIn page
- O'Tacos
- Quick
- Burger King Italy and Burger King Belgium
- Chopstix
- Dunkin'
- G La Dalle
All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.